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How can local governments leverage the power of digital to improve employee satisfaction?

Introduction.

There are many reasons why employees may choose to leave their jobs in local government. In the wake of what some call “the great resignation,” it is essential that local governments look at why local government employees might want to leave their jobs and how they can encourage them to stay. In this article, we will look at some of the common reasons local government employees leave their positions and how digital solutions can help improve their quality of life at work to encourage them to stay.

1. Employees feel they are not making a difference

In a recent survey, 60% of respondents said they would leave their current job if they felt their work was not making a difference. This is a significant issue for local governments who are trying to attract and retain top talent in order to make their communities a better place. One way to address this issue is by using digital solutions to make it easy for employees to see the impact of their work. For example, a case management system can help track the progress of cases from start to finish so that employees can see the difference they are making in real-time.

If government employees are able to see how issues in their community are being solved and follow the process from beginning to end, they will be able to see the direct impact they are having on their community. This also helps because they can see that their efforts are making a difference and that problems are actually being solved instead of passing the issue off and hoping it gets resolved. Digital solutions can make it easy for employees to see exactly how the work they do every day has a positive impact on their community.

2. Employees feel siloed from other departments

In a recent survey, 56% of respondents said that they would leave their current job if they felt like they were not able to collaborate with other departments. This is a common issue in local government where employees can feel isolated from other departments and like their work does not have a direct impact on the success of other departments and the local government as a whole. One way to address this issue is by using digital solutions to facilitate collaboration between departments. For example, a cloud-based document management system can help employees share documents and files with other departments easily and securely.

If government employees are able to collaborate with other departments easily, they will feel like their work has a direct impact on the success of other departments as well as the success of the organization as a whole. Digital solutions can help facilitate collaboration between departments and make it easy for employees to share documents and files, which will help them feel like they are a part of a team and that their work is valuable to the organization and the community.

3. Employees feel they do not have the right tools

In a recent survey, 54% of respondents said that they would leave their current job if they felt they did not have the proper tools and resources to do their job effectively. This is a common issue in local government where employees may not have the proper tools and resources to do their job to the best of their ability. One way to address this issue is by using digital solutions to provide employees with the tools they need to be successful. For example, a document management system can help employees access the documents and files they need from anywhere at any time. It can also help them harness the power of the data they are collecting from those forms and documents.

If government employees have the proper tools and resources to do their job, they will be more likely to stay in their current position. Digital solutions can help provide employees with the tools they need to do their job effectively and make it easier for them to make improvements and solve problems within their organization.

4. Employees feel like they are not being challenged

In a recent survey, 48% of respondents said that they would leave their current job if they felt like they were not being challenged. This is a common issue in local government where employees may feel like they are not being given the opportunity to grow and develop in their position. One way to address this issue is by using digital solutions to provide employees with opportunities to learn and grow. For example, a learning management system can help employees access training and development resources from anywhere at any time. It can also help them track their progress and see how they are doing over time.

If government employees feel like they are being challenged and have the opportunity to learn and grow, they will be more likely to stay in their current position and feel more fulfilled in the work they are doing.

Conclusion 

There are many reasons why local government employees may leave their job. However, there are also many ways to address these issues and keep employees engaged in their work. By using digital solutions to facilitate collaboration, provide proper tools and resources, and offer opportunities for learning and growth, local governments can retain the employees they have and create a more positive work environment.

MyGovLinks is an intuitive digital solution that not only improves the constituent experience, but also the experience of employees within local governments. This tool is powered by MuniLogic and is designed to streamline operations within local governments and empower local government employees to improve their community and feel fulfilled in their job. To learn more about MyGovLinks and how it can help your local government, visit us today at www.mygovlinks.com for more information.

 

About the authors:  

Hannah Hillier

Hannah is a professional content creator and writer. After graduation from the Public Relations program at Cambrian College, Hannah has gone on to start a successful freelance writing career. She is passionate about bringing words to life in a way that makes complicated topics more approachable. From website content to full articles, Hannah loves to find ways to communicate with any audience effectively. She currently lives and works in Sudbury Ontario.

Joseph Edward

Joseph founded INVORG focusing on a client-centric service delivery platform for innovating local organizations, not-for-profits, home and community support organizations, and small to medium-sized businesses. Joseph holds a Chief  Information Officer Certification from Carnegie Melon University, USA, and from the US General Services Administration. He is an IT veteran with over 20 years of leadership in technology, including four years as CTO for the city of London.